Speaks like your guests
English, Sinhala and Tamil, detected automatically and answered in kind.
Solutions / Ayasha
Every guest message, answered in their language.
Ayasha is an AI receptionist for hotels and tour operators. One assistant handles WhatsApp, Instagram, web chat and email, takes bookings, and hands off to your team when a human should step in.
- Channels
- WhatsApp · Instagram · Web · Email
- Languages
- English · සිංහල · தமிழ்
- Hand-off
- To staff, with full context
- Status
- In build · early access
Interface concept with demo data. Ayasha is in active development.
Omnichannel
Four inboxes become one.
Guests write wherever they found you. Ayasha keeps a single conversation per guest, whichever channel they use next.
- Web chat
Ayashaone conversation brain
- AnswersRates, rooms, directions, policies
- BookingsAvailability, holds, payment links
- Hand-offsTo staff, with a written summary
Trilingual
The same question, three ways.
Sri Lankan guests switch languages, and so do tourists who've picked up a few words. Ayasha replies in whatever language the guest writes.
Hi! Do you have a room for two from Dec 20, three nights?
Yes! A Deluxe Garden Room is free 20–23 Dec, breakfast included. Shall I hold it for you?
ආයුබෝවන්! දෙසැම්බර් 20 සිට රාත්රී 3කට කාමරයක් තියෙනවද?
ඔව්! දෙසැම්බර් 20–23 දක්වා ඩීලක්ස් ගාඩන් කාමරයක් තියෙනවා. මම ඔබට එය වෙන් කරලා තියන්නද?
வணக்கம்! டிசம்பர் 20 முதல் 3 இரவுகளுக்கு அறை இருக்கிறதா?
ஆம்! டிசம்பர் 20–23 வரை டீலக்ஸ் கார்டன் அறை உள்ளது. உங்களுக்காக முன்பதிவு செய்யட்டுமா?
How it works
From message to booking, without the wait.
- 01 · Instant
A message arrives
From WhatsApp, Instagram, your website or email. It lands in one inbox, attached to the guest's history.
- 02 · < 2 sec
Ayasha understands
It detects the language and what the guest wants (a booking, a question, a complaint) and checks your rooms and policies.
- 03 · Same thread
It answers or books
Rates, availability, directions, transfers. It can hold a room and send a payment link without leaving the chat.
- 04 · When it matters
It hands off
Anything sensitive or unusual goes to your staff with a written summary, so no guest has to repeat themselves.
What's inside
A front desk that never sleeps.
Booking-ready
Checks availability, holds rooms and shares payment links inside the conversation.
Remembers every guest
One profile across channels: past stays, preferences and every message.
Knows when to step back
Escalation rules you control, with live hand-off and a summary for your team.
Trained on your property
Rooms, rates, policies and local tips come from your own content, not the open internet.
Official channel APIs
Connected through Meta's official WhatsApp and Instagram APIs, not scraped workarounds.
Built for
Made for Sri Lankan hospitality.
Hotels & resorts
Answer room and rate questions around the clock, and turn late-night enquiries into morning bookings.
Boutique villas
Sound like a full front desk without hiring one. Ayasha covers the inbox while you look after guests.
Tour operators
Qualify enquiries, share itineraries and collect travel dates before your planners pick up the thread.
Under the hood.
- Node.js
- Gemini
- PostgreSQL
- Redis
- WebSockets
- Meta Cloud APIs
Early access
Never miss a booking enquiry again.
We're onboarding a small group of hotels and tour operators first. Tell us about your property and the channels you use.